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Professional and technical personnel and good customer service will provide the perfect answer for all the doubts you encountered. At the same time, you will have access to learn a lot about the professional audio and video software for free.

1: Software itself, FAQ + Assist file
2: Access to technical support via e-mail

If you have any doubts in use, welcome you contact : support@winmpg.com
Please describe in detail your questions, so that we understand the specific situation you encounter, we are more likely provide you the most timely professional technical support and satisfactory solution.

We would like to try our best to provide you with the best products and service.

The first thing when we are at work in the morning is to deal with all kinds of emails. So although we are only 8 hours at work, we promise to reply our customers' emails within 24 hours after receiving them, not counting weekends and holidays.

Online help: chat with me with msn(winmpg@msn.com)


Free refund within 30 days!



Q: How to input my registration code?

A: Please right click in WinMPG Video Convert, select "Register...", and input your registration information.

Q: How to convert QuickTime MOV to AVI ?

A: Please press "All to AVI" button to convert QuickTime MOV MP4 to AVI. You need install QuickTime 6.0 or later to support this.


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Email: support@winmpg.com