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You offer a whole array of different cultures plus information on how to use them. In fact, I have recommended several people to buy from you. On the water kefir I purchased I am still waiting for the granules to grow and start producing like my older granules.
Hi Peter! Thank you so much for your kind words and for recommending us to others! It fills us with great pleasure to learn that you value the information and range of cultures we offer! Regarding your water kefir granules, it can sometimes take a little while for new granules to acclimate and start producing at their full potential. If you have any concerns or need tips to help them along, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible!
I left my water kefir grains that a friend had given me in the fridge wayyyyy too long unattended and needed some new ones. Our local health food store stocks your product. Getting back into making water kefir in hopes to heal my gut and health.
Thank you so much for sharing your feedback, Meagan! We're grateful for your love and support! If ever you have any concerns, please feel free to reach out to us via email!
I appreciate this businesses and the products they sell.
We are ecstatic you chose us for your fermentation journey, Jon!
My first batch did not multiply. Upon discussing this with Customer Service, the grains were replaced free of charge.
Hi Barbara, We appreciate your feedback and we are happy to hear we were able to assist with your issue! Please let us know if you need any help or assistance with the new batch!
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